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Importance of
Professional
Translation
Translator
Certification
Submitting Work for
Translation
The Professional
Translation Process
Localization
Text Only vs. Desktop Publishing
Importance of
Professional Interpreting
Interpreter
Certification
Modes of Interpreting
Interpreting Equipment
Working with Interpreters
Privacy Policy
Cancellation and Refund Policy
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Omniverbal
Cancellation and Refund Policy
| 1. |
It
is the policy of Omniverbal to adhere to standards of
ethics, fairness, and equity in all of its affairs. This includes
cancellation and refund
policies. |
2.
|
Omniverbal
will make every
reasonable effort to meet the needs of the client from project start to
completion, however, when appropriate, Omniverbal will also consider
all
reasonable requests for full or partial refunds, should no other
remedies be available.
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3.
|
Client
musty notify Omniverbal
immediately of any issues requiring attention. |
4.
|
Omniverbal
reserves the right to make final determinations regarding refunds,
including refund
amount, if any. |
5.
|
Refunds for translation and transcription due to cancellation
- The portion of charges for work already performed is not refundable.
- Should
Omniverbal receive a cancellation request prior to the completion of an
order, the charges for the portion of work not yet performed may be refundable.
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6.
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Refunds for foreign language interpreting due to cancellation
- The portion of
charges for non-cancellable travel expenses, rentals,
reservations, deposits, and technician fees are not refundable.
- If a cancellation request is received at least 24 hours in advance
of the
scheduled appointment time, the client will be eligible for a refund of interpreter fees.
- If a cancellation request is received within 24 hours of
the
scheduled
appointment, the client may be eligible for a refund of a portion of interpreter fees.
- If a cancellation request is received after the appointment start
time, the client will not be eligible for a cancellation refund.
|
7.
|
Refunds for sign language interpreting due to cancellation
- The portion of
charges for non-cancellable travel expenses, rentals,
reservations, deposits, and technician fees are not refundable.
- If a cancellation request is received at least 48 hours in advance
of the
scheduled appointment time, the client will be eligible for a refund of interpreter fees.
- If a cancellation request is received within 48 hours of
the
scheduled
appointment, the client may be eligible for a refund of a portion of interpreter fees.
- If a cancellation request is received after the appointment start
time, the client will not be eligible for a cancellation refund.
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